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I still can not upgrade since I have been been renewed for $19.95

#1
Wink 

I have been renewed since 01/21 and I cannot get the new release. How come?
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#2

(02-16-2021, 04:33 PM)Ernest Wrote:  I have been renewed since 01/21 and I cannot get the new release. How come?

What is the exact error message?
Please send me the generated c:\siw_debug.txt file.
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