[optogy]

I apologize if this has been covered elsewhere but when I try to save an HTML report on a Windows 7 64-Bit machine, siw.exe crashes when it gets to the "Video" section of its processing. It also crashes if I click the Video heading on the main application screen. I have a registered technician's version and I've had this problem on several machines. I should also note that I am remote controlling the client machine using LogMeIn software while running the report.
Thanks in advance for any help you can provide.

Marty