SIW Support Forum
Windows 7 64-Bit - Printable Version

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Windows 7 64-Bit - optogy - 02-09-2012

I apologize if this has been covered elsewhere but when I try to save an HTML report on a Windows 7 64-Bit machine, siw.exe crashes when it gets to the "Video" section of its processing. It also crashes if I click the Video heading on the main application screen. I have a registered technician's version and I've had this problem on several machines. I should also note that I am remote controlling the client machine using LogMeIn software while running the report.
Thanks in advance for any help you can provide.

Marty


RE: Windows 7 64-Bit - gtopala - 02-09-2012

(02-09-2012, 05:09 PM)optogy Wrote:  I apologize if this has been covered elsewhere but when I try to save an HTML report on a Windows 7 64-Bit machine, siw.exe crashes when it gets to the "Video" section of its processing. It also crashes if I click the Video heading on the main application screen. I have a registered technician's version and I've had this problem on several machines. I should also note that I am remote controlling the client machine using LogMeIn software while running the report.
Thanks in advance for any help you can provide.

Marty