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Passwords saved in Firefox not visible
#1
Hi,

I have this problem since a couple of months and the latest update didn't solved it, so now I'm here looking for a solution. I'm already several years a happy and paying customer but this problem is really bothering me.

Besides checking sysinfo and licenses on other computers I've always used SIW for backing up my passwords but most of them are used in Firefox.
The problem is that SIW (now on 7.3.0629 Technician's version) doesn't display the passwords anymore  saved in Firefox (current 54.0). It will display the password of Office 365, mail-accounts and passwords saved in Chrome. Not one in Firefox is displayed.

Things I've tried :
- running debug version : same output
- checked Bitdefender and Malwarebytes for blocking functions of SIW : nothing found
- ran in compatibility for Win 7/8 : doesn't change a thing

Thanks for helping out !

Grts
Reply
#2
(06-29-2017, 12:03 PM)Stareclipse Wrote: Hi,

I have this problem since a couple of months and the latest update didn't solved it, so now I'm here looking for a solution. I'm already several years a happy and paying customer but this problem is really bothering me.

Besides checking sysinfo and licenses on other computers I've always used SIW for backing up my passwords but most of them are used in Firefox.
The problem is that SIW (now on 7.3.0629 Technician's version) doesn't display the passwords anymore  saved in Firefox (current 54.0). It will display the password of Office 365, mail-accounts and passwords saved in Chrome. Not one in Firefox is displayed.

Things I've tried :
- running debug version : same output
- checked Bitdefender and Malwarebytes for blocking functions of SIW : nothing found
- ran in compatibility for Win 7/8 : doesn't change a thing

Thanks for helping out !

Grts

Bug fixed (SIW 2017 v7.4.0705)
Reply
#3
(06-29-2017, 04:58 PM)gtopala Wrote:
(06-29-2017, 12:03 PM)Stareclipse Wrote: Hi,

I have this problem since a couple of months and the latest update didn't solved it, so now I'm here looking for a solution. I'm already several years a happy and paying customer but this problem is really bothering me.

Besides checking sysinfo and licenses on other computers I've always used SIW for backing up my passwords but most of them are used in Firefox.
The problem is that SIW (now on 7.3.0629 Technician's version) doesn't display the passwords anymore  saved in Firefox (current 54.0). It will display the password of Office 365, mail-accounts and passwords saved in Chrome. Not one in Firefox is displayed.

Things I've tried :
- running debug version : same output
- checked Bitdefender and Malwarebytes for blocking functions of SIW : nothing found
- ran in compatibility for Win 7/8 : doesn't change a thing

Thanks for helping out !

Grts

Bug fixed (SIW 2017 v7.4.0705)

Ok , thank you very much! Everything is working perfect !
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