Can't install update. program won't shut other programs down

Name: Topala Software Solutions
Address: 1 Carmel Street, Maple, ON, L6A 0W5, Canada
Telephone: +1-416-508-4064
Price range: $$

jsgt · 10-20-2014, 02:49 AM

Can't install most recent update as update does not shut down open programs and won't proceed if I abort. What programs is it trying to shut down?

***gtopala*** · 10-20-2014, 06:55 PM

(10-20-2014, 02:49 AM)jsgt Wrote: Can't install most recent update as update does not shut down open programs and won't proceed if I abort. What programs is it trying to shut down?

The installer is trying to shutdown the running instance of SIW.

jsgt · 10-20-2014, 07:25 PM

(10-20-2014, 06:55 PM)gtopala Wrote:
(10-20-2014, 02:49 AM)jsgt Wrote: Can't install most recent update as update does not shut down open programs and won't proceed if I abort. What programs is it trying to shut down?

The installer is trying to shutdown the running instance of SIW.

So delete your program and then try to install? If not, what do you recommend I do?

***gtopala*** · 10-21-2014, 11:28 AM

(10-20-2014, 07:25 PM)jsgt Wrote:
(10-20-2014, 06:55 PM)gtopala Wrote:
(10-20-2014, 02:49 AM)jsgt Wrote: Can't install most recent update as update does not shut down open programs and won't proceed if I abort. What programs is it trying to shut down?

The installer is trying to shutdown the running instance of SIW.

So delete your program and then try to install? If not, what do you recommend I do?

Restart your computer and reinstall SIW.

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