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Cannot Download Latest Version

#1

Hello All,

I've tried 3 different browsers.  I have shut off my Norton. I have added the link to the accepted auto-download and other lists.  Yet each time I initiate the download the file is automatically deleted.  I know the vendor site has changed, but how do I get the latest version to successfully download and stay put?

Thanks,
Webman58
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#2

(03-19-2020, 05:23 PM)WEBMAN58 Wrote:  ... each time I initiate the download the file is automatically deleted...

Who is deleting it?
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#3

Hi Gabriel,

It's more of a what than a who. I've disabled, Norton etc., so I'm not sure what service is automatically deleting the executable.
Webman
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#4

(03-19-2020, 06:16 PM)WEBMAN58 Wrote:  Hi Gabriel,

It's more of a what than a who.  I've disabled, Norton etc., so I'm not sure what service is automatically deleting the executable.
Webman

How can I help you?
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#5

Norton is causing the problem. What has changed in your libraries that is making Norton panic?
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#6

(03-21-2020, 10:22 AM)WEBMAN58 Wrote:  Norton is causing the problem.  What has changed in your libraries that is making Norton panic?
I don't know about Norton, but the changes are mentioned here: https://www.gtopala.com/siw/changelog.php
Please report this "Incorrectly Detected By Symantec" https://symsubmit.symantec.com/
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