Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5

Invalid Key Format
#1

Try to open siw64.exe dated 7/13/25 and get queried for my name and key. I then copy and past same, and get "Invalid Key Format" Have I missed a key update? My lic file date is 10/14/2013. My renew transaction went through 10/15/24.
 [Order TOP241015-6585-95136B ], Pete in Texas
Reply
#2

(07-15-2025 01:37 PM)Nodak Wrote:  Try to open siw64.exe dated 7/13/25 and get queried for my name and key. I then copy and past same, and get "Invalid Key Format" Have I missed a key update? My lic file date is 10/14/2013. My renew transaction went through 10/15/24.
 [Order TOP241015-6585-95136B ], Pete in Texas

We don't keep customer information.
I've asked FastSpring (the order processor) to resubmit your purchase confirmation email with the registration name and key. Please make a backup copy.
Reply




Users browsing this thread: 1 Guest(s)