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SIW 2016 v6.4.0928 freezes Windows 10
#1
I have bought and installed
SIW 2016 v6.4.0928 Pro Edition
on my Windows 10 PC (Home Edition).
Unfortunately it freezes the system.
Drivers are ok according to  "C:\Program Files (x86)\DriverUpdate\"
Either after selecting a topic and then trying to print the result
or after selecting a second topic .
I've also produced 3 debug sessions: see attached zip-archive.
The first with time stamp in the file names is a simple test:
start SIW debug and end it.
The second with 'print' in the file names results from the test
with trying to print a result.
The third with SystemSymmary in the file names results from
selecting a second topic.
Each time after the freeze I had to Switch off the Notebook:
no reaction e.g. in Task Manager.
Thanks in advance for all help and suggestions.
Regards Burkhard

.zip   siw_debug_20170206_1245.zip (Size: 102.47 KB / Downloads: 2)
Reply
#2
(02-06-2017, 10:50 AM)burkhard.viehoff@web.de Wrote: I have bought and installed
SIW 2016 v6.4.0928 Pro Edition
on my Windows 10 PC (Home Edition).
Unfortunately it freezes the system.
Drivers are ok according to  "C:\Program Files (x86)\DriverUpdate\"
Either after selecting a topic and then trying to print the result
or after selecting a second topic .
I've also produced 3 debug sessions: see attached zip-archive.
The first with time stamp in the file names is a simple test:
start SIW debug and end it.
The second with 'print' in the file names results from the test
with trying to print a result.
The third with SystemSymmary in the file names results from
selecting a second topic.
Each time after the freeze I had to Switch off the Notebook:
no reaction e.g. in Task Manager.
Thanks in advance for all help and suggestions.
Regards Burkhard

Please execute steps 5 to 9 from https://www.gtopala.com/forum/Thread-Wha...lue-screen
Reply
#3
(02-06-2017, 11:40 AM)gtopala Wrote:
(02-06-2017, 10:50 AM)burkhard.viehoff@web.de Wrote: I have bought and installed
SIW 2016 v6.4.0928 Pro Edition
on my Windows 10 PC (Home Edition).
Unfortunately it freezes the system.
Drivers are ok according to  "C:\Program Files (x86)\DriverUpdate\"
Either after selecting a topic and then trying to print the result
or after selecting a second topic .
I've also produced 3 debug sessions: see attached zip-archive.
The first with time stamp in the file names is a simple test:
start SIW debug and end it.
The second with 'print' in the file names results from the test
with trying to print a result.
The third with SystemSymmary in the file names results from
selecting a second topic.
Each time after the freeze I had to Switch off the Notebook:
no reaction e.g. in Task Manager.
Thanks in advance for all help and suggestions.
Regards Burkhard

Please execute steps 5 to 9 from https://www.gtopala.com/forum/Thread-Wha...lue-screen

5. Status of the WMI: compmgmt.msc,  Looks ok.
6.   "C:\Program Files (x86)\DriverUpdate\" did already update
     outdated drivers
7.   Unfortunately I can't find a file siw.ini.
      siw.exe sits in C:\Program Files (x86)\SIW Pro Edition.
8.   see DxDiag.txt  >  208
9.   see FRANZIROTH.txt  >  209

.txt   DxDiag.txt (Size: 79.15 KB / Downloads: 0)

.txt   FRANZIROTH2.txt (Size: 34.69 KB / Downloads: 0)
Thanks again

Burkhard
Reply
#4
(02-06-2017, 01:25 PM)burkhard.viehoff@web.de Wrote: 7.   Unfortunately I can't find a file siw.ini.
      siw.exe sits in C:\Program Files (x86)\SIW Pro Edition.

Thanks again

Burkhard

Please download siw.ini from https://www.gtopala.com/download/siw.ini and copy it to C:\Program Files (x86)\SIW Pro Edition folder.
Reply
#5
(02-06-2017, 01:39 PM)gtopala Wrote:
(02-06-2017, 01:25 PM)burkhard.viehoff@web.de Wrote: 7.   Unfortunately I can't find a file siw.ini.
      siw.exe sits in C:\Program Files (x86)\SIW Pro Edition.

Thanks again

Burkhard

Please download siw.ini from https://www.gtopala.com/download/siw.ini and copy it to C:\Program Files (x86)\SIW Pro Edition folder.
Thanks!
It seems,  with CheckVM=1 , the Problem reoccurs.
What does that mean?
Thanks again!
Reply
#6
(02-07-2017, 05:56 AM)burkhard.viehoff@web.de Wrote:
(02-06-2017, 01:39 PM)gtopala Wrote:
(02-06-2017, 01:25 PM)burkhard.viehoff@web.de Wrote: 7.   Unfortunately I can't find a file siw.ini.
      siw.exe sits in C:\Program Files (x86)\SIW Pro Edition.

Thanks again

Burkhard

Please download siw.ini from https://www.gtopala.com/download/siw.ini and copy it to C:\Program Files (x86)\SIW Pro Edition folder.
Thanks!
It seems,  with CheckVM=1 , the Problem reoccurs.
What does that mean?
Thanks again!

Check for Virtual Machines (Hyper-V, VMware, Virtual Box, etc.)
Please run SIW with CheckVM=0 until next SIW build (planned for mid-February)
Reply
#7
(02-07-2017, 07:44 AM)gtopala Wrote:
(02-07-2017, 05:56 AM)burkhard.viehoff@web.de Wrote:
(02-06-2017, 01:39 PM)gtopala Wrote:
(02-06-2017, 01:25 PM)burkhard.viehoff@web.de Wrote: 7.   Unfortunately I can't find a file siw.ini.
      siw.exe sits in C:\Program Files (x86)\SIW Pro Edition.

Thanks again

Burkhard

Please download siw.ini from https://www.gtopala.com/download/siw.ini and copy it to C:\Program Files (x86)\SIW Pro Edition folder.
Thanks!
It seems,  with CheckVM=1 , the Problem reoccurs.
What does that mean?
Thanks again!

Check for Virtual Machines (Hyper-V, VMware, Virtual Box, etc.)
Please run SIW with CheckVM=0 until next SIW build (planned for mid-February)
Thanks for the advice.
Further testing revealed that with the print Option the Problem also
reoccurs with "UseProcessor=1".  Therefore I shall leave that set to 0 too.
Nevertheless thanks again for this very useful tool.
Regards
Burkhard
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